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How kb99bet Handles Your Privacy

Your account details, payment activity through bKash, Nagad, and Rocket, and how you use our lobby are handled with care.

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PRIVACY CONTACT

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. You can reach us through live chat inside your account dashboard, by email at the address listed on our contact page, or through the help section on mobile — the same channels you use for account and wallet queries.

Team online

Live Chat

Open your account dashboard and start a chat session — our team handles data queries through the same channel as account support.

Email Support

Send your data request or privacy concern to the email address on our contact page. Include your registered account details so we can verify your identity.

Help Section

The help section in the mobile lobby has a privacy and account category. Submit a request there and we will respond to your registered contact.

What We Collect and Why

kb99bet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you provide — name, contact information, and wallet identifiers for bKash, Nagad, or Rocket — so deposits and withdrawals can be processed and your account can be verified. We also log session data: device type,

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browser, IP address, and pages visited inside the lobby. This helps us keep your account secure and show you content relevant to your region. We do not sell your personal data to third parties. Payment data tied to bKash, Nagad, and Rocket transactions is retained only
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as long as required for transaction records and any applicable regulatory obligation in your jurisdiction. Cookie data and session logs are held for a shorter period and cleared on a rolling basis. If you close your account, we retain only what we are legally required to
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keep — everything else is deleted within a reasonable period. Availability of our services depends on your local law and eligible regions; this policy applies to accounts opened through kb99bet.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply standard security practices across your account and payment data. Here is what that looks like in practice — from how your wallet details are stored to how long we keep your records and what you can ask us to change.

Encryption in Transit

All data exchanged between your device and our servers — including bKash, Nagad, and Rocket payment details — travels over SSL-encrypted connections so it cannot be read in transit.

Account Access Controls

Your account is protected by password and OTP verification. We do not store your mobile wallet PIN or banking credentials — those stay with your payment provider.

Retention and Deletion

We keep your account data while your account is active and for the period required by applicable rules. Once that period passes, personal data is deleted from our systems.

Your Rights and Requests

You can ask to see the data we hold, request a correction, or ask us to delete your account. We will respond within a reasonable timeframe after verifying your identity.

Common Questions About Your Privacy

These are the questions we hear most often about data, account privacy, and your rights as a kb99bet account holder.

We collect your name, contact details, and the wallet identifiers you use — bKash, Nagad, or Rocket — along with device and session data needed to verify your account and process payments.

We do not sell your data. We share it only with payment processors like bKash, Nagad, and Rocket to complete transactions, and with any authority we are legally required to report to in your jurisdiction.

Transaction records tied to bKash, Nagad, and Rocket are kept for as long as required by applicable rules. Account data is deleted after your account closes, beyond any mandatory retention period.

Yes. Contact us through live chat or email with your registered account details. We will verify your identity and provide the data we hold within a reasonable timeframe.

Submit a deletion request through the help section in your account or by email. After identity verification, we will close your account and delete personal data beyond what we are required to retain.

We use session cookies to keep you logged in and analytics cookies to understand lobby usage. You can manage cookie preferences through your browser settings at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBlackjack Fiesta Appkb99bet App

How kb99bet Handles Your Privacy

Reach Us About Your Data

Live Chat

Email Support

Help Section

How We Protect and Manage Your Information

Encryption in Transit

Account Access Controls

Retention and Deletion

Your Rights and Requests

Common Questions About Your Privacy

01 What personal data does kb99bet collect when I open an account?

02 Does kb99bet share my data with third parties?

03 How long do you keep my payment and account records?

04 Can I request a copy of the data you hold about me?

05 How do I ask kb99bet to delete my account and personal data?

06 Does kb99bet use cookies, and can I control them?

Privacy Policy

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